Welcome to Goblin Box! Please read these Terms of Service (“Terms”, “Agreement”) carefully before accessing or using our website located at GoblinBox.shop (the “Site”), operated by Goblin Box (“we”, “us”, or “our”).
By visiting our Site and/or purchasing a product from us, you engage in our “Service” and agree to be bound by the following terms and conditions, including those additional terms, conditions, and policies referenced herein or available by hyperlink. These Terms apply to all users of the Site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.
If you do not agree to all the terms and conditions of this Agreement, then you may not access the website or use any Services.
1. Online Store Terms
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your country, state, or province of residence.
You must not use our products for any illegal or unauthorized purpose, nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright and intellectual property laws). A breach or violation of any of the Terms will result in an immediate termination of your Services and potentially your account.
2. General Conditions & Governing Law
We reserve the right to refuse service to anyone for any reason at any time.
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising from your use of this Site or transactions conducted through it will be subject to the exclusive jurisdiction of the courts of England and Wales.
3. Accuracy of Information, Pricing, and Products
We specialize in factory-sealed hobby boxes and trading card products. Due to the highly volatile nature of the trading card market, prices for our items are subject to change without notice.
- Pricing: All prices displayed on our website are denominated in British Pounds Sterling (GBP / £). We do not use hidden fees; the absolute final price, including delivery charges and applicable taxes, will be displayed clearly before you complete your checkout transaction.
- Descriptions: We make every effort to display as accurately as possible the colors, packaging, and descriptions of our products. However, we do not warrant that product descriptions or other content are error-free.
- Market Fluctuations: We reserve the right at any time to modify or discontinue a product or Service without notice. We shall not be liable to you or to any third party for any price change, modification, suspension, or discontinuance of products.
4. Order Formation and Accuracy of Billing
The presentation of products on our website does not constitute a legally binding offer, but rather an invitation to place an order.
- Contract Formation: A binding purchase contract is only established once you have placed an order and we send you a formal Order Confirmation Email.
- Right to Cancel: We reserve the right to refuse or cancel any order you place with us. This can happen due to limited stock quantities, inaccuracies in product or pricing information, or detection of potential payment fraud by our secure automated screening systems.
- Account Verification: You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers/expiration dates, so that we can complete your transactions and contact you as needed.
5. Delivery and Shipping
All shipments are bound by our standard shipping timeframes as stated clearly across the Site:
- Handling Time: 1–2 business days from payment verification.
- Transit Time: 3–5 business days for domestic delivery within the United Kingdom.
We are not liable for delayed deliveries caused by third-party carrier delays, labor disputes, or severe weather conditions. However, we will work with you proactively to track down or resolve any lost or severely delayed packages via our courier networks.
6. Prohibited Uses of the Site
In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the Site or its content:
- For any unlawful purpose or to solicit others to perform unlawful acts.
- To infringe upon or violate our intellectual property rights or the intellectual property rights of others.
- To submit false or misleading information.
- To upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website.
- To scrape, crawl, spider, or systematically harvest product listings, images, data, or pricing information without our express written permission.
7. Limitation of Liability
To the maximum extent permitted by UK law, Goblin Box shall not be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind—including, without limitation, lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages—arising from your use of any of the service or any products procured using the service.
Your statutory rights under the UK Consumer Rights Act 2015 remain entirely unaffected by this agreement.
8. Changes to Terms of Service
You can review the most current version of the Terms of Service at any time at this page. We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.
9. Contact Information
Questions about the Terms of Service should be sent to us at:
- Store Name: Goblin Box
- Customer Support Email: contactsupport@GoblinBox.shop
- Business Address: Unit 4, Indoor Market, Green St, Neath, SA11 1DP, United Kingdom