Our Commitment to Accessibility
At Chase Gems, we are committed to ensuring that our website, chasegems.shop, is accessible to everyone. We believe that the joy of the hobby should be available to all collectors, regardless of technology or ability. We are actively working to increase the accessibility and usability of our website and in doing so adhere to many of the available standards and guidelines.
Actions and Progress
To ensure a seamless experience for all users, we strive to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. These guidelines explain how to make web content more accessible for people with disabilities, and user-friendly for everyone.
Some of the steps we are taking include:
- Alternative Text: Providing descriptive alt-text for product images so screen-reader users can understand our latest hobby box offerings.
- Keyboard Navigation: Ensuring that all interactive elements can be accessed and used via a keyboard.
- Contrast & Legibility: Maintaining a high color contrast ratio and clear typography to assist users with visual impairments.
- Consistent Structure: Using proper heading tags and site structure to make navigation intuitive for assistive technologies.
Ongoing Effort
We recognize that accessibility is an ongoing process. As we update our store with new collectibles and features, we continue to test and improve our digital interface. We utilize various accessibility auditing tools and manual checks to identify and resolve potential barriers.
Third-Party Content
Please note that while we strive to make our own content accessible, our website may occasionally link to or integrate third-party content (such as YouTube videos or social media feeds). We cannot guarantee that these third-party platforms are fully compliant with accessibility standards, though we encourage our partners to prioritize inclusivity.
Feedback and Assistance
We welcome your feedback on the accessibility of Chase Gems. If you encounter any barriers or have difficulty accessing any part of our website, please let us know so we can assist you and improve the experience for others.
- Email: contactsupport@magenta-donkey-472895.hostingersite.com
- Mailing Address: 501 Bailey Ave, Granger, WA 98932, United States
We aim to respond to accessibility inquiries within 1-2 business days. If you are having trouble placing an order due to an accessibility issue, please email us, and our team will be happy to assist you manually with your purchase.