Absolutely. We guarantee that 100% of the products sold on GoblinBox.shop are completely authentic and factory-sealed. We source our entire inventory exclusively from official, licensed distributors or directly from the manufacturers.
No. We specialize strictly in factory-sealed hobby boxes, booster packs, tins, and cases. This guarantees that none of our products have been searched, weighed, or mapped, giving you a completely fair and authentic unboxing experience.
Because we only sell factory-sealed items, we cannot control errors that happen during the factory printing or packaging process (such as a sealed box missing a pack or containing cards with print lines). For internal defects, you will need to contact the manufacturer directly (e.g., Pokémon, Panini, Topps) for a replacement. We will gladly provide any invoices or receipts you need to support your claim.
We currently ship exclusively to addresses within the United Kingdom. At this time, we do not offer international shipping outside of the UK.
Our standard handling and order processing time is 1–2 business days. During this time, we verify your payment, thoroughly inspect the factory seals, and securely package your items for transit.
Once dispatched, our standard transit time across the UK is 3–5 business days. Your total estimated delivery time from the moment you order is 4–7 business days. All shipping rates are calculated dynamically and displayed clearly at checkout before you pay.
Yes! As soon as your order is handed over to our shipping courier, an automated email will be sent to you containing your tracking number and a link to monitor your package’s journey.
As collectors, we know that box condition is everything. We pack all hobby boxes and cases securely using heavy-duty bubble wrap, packing paper, and sturdy outer boxes to ensure your items arrive with pristine, sharp corners.
We offer a 30-day return window from the date your order is delivered to your address.
No. Due to the volatile nature of the trading card market, we can only accept returns on items that are in their original, unaltered condition. Any item that has been opened, unsealed, searched, or tampered with is strictly ineligible for a return or refund.
Once your return is received and inspected to verify its factory seal is intact, we will process your refund. The funds will be credited back to your original payment method within 3–5 business days.
All prices on our website are displayed and processed in British Pounds Sterling (GBP / £).
We accept all major credit and debit cards (Visa, Mastercard, American Express, Maestro), secure digital wallets (Apple Pay, Google Pay), and PayPal.
Yes, completely. Our checkout system utilizes Secure Sockets Layer (SSL) encryption to secure your data in transit. Furthermore, our payment gateways are fully PCI-DSS compliant, meaning your sensitive credit card information is processed securely and is never stored on our servers.