Welcome to Goblin Box. We want to make your shopping experience for trading card products and hobby boxes as smooth, secure, and straightforward as possible. Below you will find detailed information about our accepted payment methods, currency, and checkout security.
1. Accepted Payment Methods
We accept a variety of trusted and secure payment options to ensure flexibility at checkout. You can complete your purchase using:
- Credit and Debit Cards: Visa, Mastercard, American Express, and Maestro.
- Digital Wallets: Apple Pay and Google Pay (for quick mobile checkout).
- Alternative Secure Gateways: PayPal.
All available payment options will be clearly presented as selectable icons and choices at our checkout page before you finalize your order.
2. Currency and Taxes
- Currency: All prices listed on our website are displayed and processed in British Pounds Sterling (GBP / £).
- Taxes: All product prices are final as shown at checkout. Any applicable taxes or standard delivery charges are fully detailed in your order breakdown before you click “Pay.”
3. Secure Checkout & Data Encryption
Your security is our top priority. We use industry-standard encryption protocols to protect your personal and financial data:
- SSL Encryption: Our website uses Secure Sockets Layer (SSL) technology (look for the padlock icon in your browser’s address bar). This encrypts all sensitive data, including your name, address, and payment card details, as they travel from your device to our system.
- PCI Compliance: Our payment processing aligns with the Payment Card Industry Data Security Standard (PCI-DSS). This means your credit or debit card details are never saved, stored, or visible on our servers. They are handled entirely by our secure, certified payment gateway providers.
4. Billing and Fraud Prevention
To protect our customers and ensure successful processing, please ensure your billing address matches the address on file with your card issuer.
- Payment Timing: Your card or payment account will be charged immediately upon completing your order at checkout.
- Order Processing: Once payment is verified, your items enter our handling phase (1–2 business days) before being shipped out for delivery (3–5 business days).
- Declined Payments: If your transaction is declined, please check that your card expiry date, CVV code, and billing zip/postal code match your card details exactly. If issues persist, please contact your bank or card issuer.
5. Contact Information
If you encounter any issues during the checkout process or have questions regarding a charge on your account, please reach out to us:
- Store Name: Goblin Box
- Customer Support Email: contactsupport@GoblinBox.shop
- Business Address: Unit 4, Indoor Market, Green St, Neath, SA11 1DP, United Kingdom